The 100% Satisfaction Guarantee.
Every book we print and every cover we design ships with the most confident guarantee in global self-publishing. If anything falls short, we put it right — covering the cost ourselves, not passing it to you.
Cover design
Not in love with your cover? We'll go back to the drawing board. We'll keep exploring fresh directions and reworking the artwork until you're truly proud to see your name on it — with no clock running and no hidden charge within your package.
- Several distinct concepts to pick from
- Unlimited revisions on Professional + Launchpad
- A full redesign, no questions asked, if a concept misses the mark
Book printing
Every copy that leaves our presses is checked against the proof you signed off on. Should a book turn up damaged, misprinted or badly bound, we'll either reprint it at no cost or refund the affected copies — whichever you prefer.
- A free reprint for any printing fault on our end
- Or a refund on just the affected copies, your call
- Hands-on quality checks on every single order
No fine print
If we can't make you proud of your book, that part is on us — you don't pay for it.
That really is the entire policy. We deliberately kept it short, because bringing your book into the world should feel like a milestone worth celebrating — not a fight with customer service.